Refund policy

Refund policy — FAUCETFORT

Last updated: September 17, 2026

$5 reservation refunds
Yes. You may request a refund of your $5 reservation before your order ships.

How to request a refund
Email support@faucetfort.com with your order/reservation details and refund request. We will confirm when the refund has been processed to your original payment method (processing times depend on your bank or card issuer).

When a reservation is no longer refundable under this policy
Once your order has shipped, the $5 reservation is applied to the purchase and standard post-ship return terms (if any are offered at that time) will be communicated before the remaining balance is charged.

Compatibility
FAUCETFORT is designed for common residential outdoor faucets with a standard exposed handle and valve body. It is not universal. If final compatibility information shows FAUCETFORT will not work for your faucet, you can request a refund of your reservation before your order ships.

Product changes during pre-production
FAUCETFORT is still in pre-production. Final appearance, materials, dimensions, and compatibility may change before shipment. Product images shown may be pre-production renderings. If we make a material change that affects your decision to continue, contact support@faucetfort.com before the remaining balance is due—we will work with you on canceling the reservation refundably as described above.

Remaining balance
We notify you before the remaining balance is due. If you do not wish to complete the purchase when production is ready, request a reservation refund before shipment.

Not a guarantee of childproofing
FAUCETFORT is intended to help restrict children’s access to compatible outdoor faucet controls. It is not a substitute for adult supervision. Refunds are not offered solely because supervision remains necessary.

Questions
support@faucetfort.com